The Most Important Interview Question

23 May

You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, “I have lived through this horror. I can take the next thing that comes along.” . . . You must do the thing you think you cannot do. – – Eleanor Roosevelt

Who are the successful people in your life? Why are they successful? What do they know that others don’t? How did they learn to be successful? If you can answer these questions, then determining the most important interview question should be easy. We all want use the interview process to hire the right people for the right job. Therefore, let’s take a leap of faith and agree that asking the right questions will yield the right employee for the job.

The Question
We’ve all been through manager training courses that gave us a list of questions to ask; behaviors we should notice; and techniques for determining aptitudes. However, the most important question in an interview:  “What obstacle or challenge in your personal or professional life have you overcome or resolved and how?”

I have been fortunate to know many successful people over the years. Some success is measured by money. Some is measured by independence. Some is measured by the ability to live out a dream. No matter the yardstick of measurement, each person achieved his/her success by overcoming a significant obstacle or challenge. Then, they used that experience as a springboard for their future ambitions.

The Answer
That said, it’s not just the answer a job applicant provides, but the way in which he/she expresses himself/herself. I like problem solvers and individuals who think outside the box…creative thinkers unafraid to step out on the ledge. I want him/her to be able to clearly define their challenge, explain the process of resolution, and identify a usable outcome. As the adage goes, the best predictor of future behavior is past behavior. Ultimately, the obstacle or challenge is far less important than how they tackled it and how they determined a process of resolution.

What is your most important question?

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